Stay safe, stay active

Safety Measures at David Lloyd Clubs

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The health and well-being of members and team members is our number one priority. We're working to keep everyone safe, well and active.
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We're ready for you

The safety of our members and team members is our number one priority, but our clubs continue to provide a premium health and fitness experience. So whether you're a racquets enthusiast desperate to get back on court, a keen swimmer who's missed the water, or a gym lover tired of exercising in the living room, we're sure to have something for you.

And of course, we're incorporating extensive cleaning protocols throughout our clubs to keep you safe and comfortable at all times.

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After reopening in July 2020, our members rated us 4.5 out of 5 for safety and wellbeing.

"Excellent standards of cleanliness across the club.
Great welcome from all team members!"

Member, David Lloyd Sidcup
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Cleaning

Our cleaning schedules and procedures have been greatly enhanced to maintain a high level of hygiene across all of our Clubs. Our new cleaning procedures include:

  • All cleaning is carried out with a fully viricidal disinfectant cleaner, certified to kill enveloped viruses within 60 seconds.
  • We have increased the number of cleaning staff we employ, allowing us to increase the volume of cleaning across the Club, with particular attention being paid to areas of high traffic.
  • We have introduced sanitisation stations across the Club, and have increased the amount of sanitiser spray and disposable blue paper available to members to further encourage them to wipe down and clean equipment before and after use.
  • We have introduced extra time between classes to allow us to fully clean all areas ahead of the following class.
  • All team members have been trained on our new ways of working for cleaning and social distancing and are responsible for cleaning and sanitising around the Club.
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Social distancing

We are closely following government guidelines in each country we operate in and are also working with the industry body UKActive in the UK. We are continuing with the following measures to ensure everyone has the space required to feel safe and comfortable in our Clubs.:

  • Plastic screens introduced to reception desks to protect both members and our team members.
  • Using signage and clear floor markings to help members to remain a safe distance apart.
  • Team members are on hand throughout all of our Clubs to support you.
Image of receptionist behind plastic screen at David Lloyd

Team member safety

We're doing everything we can to ensure our team members are kept safe.

  • We have completed Covid-19 workshops so the whole team is on board and understand what is required of them for us to safely run our Clubs.
  • Team members have been told they should not leave home if they display any of the symptoms associated with Covid-19.
  • The team are washing their hands before their shifts, after completing cleaning tasks and frequently throughout shifts.
  • Personal protective equipment (PPE) has been provided for team members if they feel the need to wear it. Disposable gloves and aprons are being worn when completing any cleaning.
  • Social distancing rules apply to team members too. We have re-organised offices and rotas to ensure social distancing can be achieved.


Working together

If you're planning a visit to a Club, please keep the following in mind:
  • We are closely following government guidelines and working with UKActive, and we will amend our procedures in line with any changes to regulations.
  • Please do not come to the club if you feel unwell and let us know if you or anyone in your household develop Covid-19 symptoms.
  • Help keep yourself safe by wiping down equipment before and after use and washing your hands frequently.
  • All members over 12 years must wear a face covering when inside the building unless you are exempt.
  • Please bring your own towel, yoga mat and water bottle.
  • Please keep social distancing in mind at all times, and leave plenty of space between yourself and other members.
  • Download the David Lloyd mobile app - you'll need to use it to book all classes, courts and kids classes.
  • Please be patient, polite and observe all notices, but of course if you have feedback for us please directly contact us.