Stay safe, stay active

Staying safe in our pools and spas

Image of outdoor swimming pool at David Lloyd Clubs

The health, wellbeing and safety of our members is our number one priority. We have introduced new procedures to keep everyone safe, well and active when using our pools and spa facilities.

Frequently Asked Questions - Swimming & Spa

> Outdoor Pools & Spa Facilities

> Indoor Pools & Spa Facilities

Pools

Are outdoor pools open?

Our outdoor pools at Clubs in Scotland and England are now open.  

When do Indoor pools open?

Our Indoor pools at Clubs in England are now open. They will open in Scotland on 26th April.

 

Outdoor Pools

Do I have to book a slot on the app to use the pool?

No, pre-booking a slot in our pools is not necessary. Pool capacity is being managed by our friendly club teams.

Is there a limit on the number of people allowed in the pool at any one time?

We’ve added maximum occupancy limits to all of our pools to ensure you can swim with the space you need. This limit varies by club.

We are asking swimmers to swim at 5m intervals to ensure spacing is maintained.

Will outdoor kids pools be open?

We have scheduled family swim times in place where children can use the outdoor pools, please check the app or our website for details. Children will be able to use the pools during these scheduled times only. For smaller children's pools, we are only able to allow 1 or 2 families to be in the water at any one time, depending on the size which your Club team will manage.

Will there be set times for family swim?

Yes, each Club will have time each day that is set aside for family swimming. Timetables will vary by club, and will be available to view on the David Lloyd Clubs app.

Are Aqua classes running?

Yes, Aqua classes are running and are available to anyone over the age of 16 in most Clubs with outdoor pools.

Are sun loungers available to use at clubs with outdoor pools?

Sun loungers are available but should be kept 2m apart and be wiped down with the appropriate cleaning products after each use.

Can I borrow any swimming equipment?

We are unable to loan any equipment such as goggles, woggles and headphones (for spa areas) during this time to minimise any risk of contamination.

Are towels allowed to be taken to the poolside?

Yes, towels can be taken to the poolside and be used in all wet areas.

 

Outdoor Spa Facilities

Are the spa facilities open?

Where available, our outdoor Spa Gardens are open.  

Outdoor Spa Gardens are open at the following Clubs: Acton Park, Beaconsfield, Bristol Emersons Green, Bushey, Cambridge, Cheadle, Chigwell, Colchester, Farnham, Newbury, Northwood, Purley, Royal Berkshire, Rouken Glen, Warrington, West Bridgford, Woking.

Spa Gardens are available to all members who opt in to use our outdoor fitness facilities.

What spa facilities are available?

Facilities will vary by Club, but will include hydro pools, lounging beds and feature showers.

Due to government restrictions, we are unable to open our outdoor saunas until further notice.

I'm a member of a different Club but would like to visit the spa garden, is this possible?

Yes, our usual reciprocal use rules remain, but you can use any Club that you would usually have access to and use the Spa Garden up until 11th April in England and 25th April in Scotland.

 

Changing Rooms

Are the changing facilities open as normal?

The Changing Rooms are now open in England and will reopen on 26th April in Scotland.

 

Indoor Pools

Our indoor pools are now open in England and will reopen on 26th April in Scotland.

Will I have to book a slot on the app to use the pool?

No, pre-booking a slot in our pools is not necessary. Pool capacity will be managed by our friendly club teams.

Will there be a limit on the number of people allowed in the pool at any one time?

We’ve added maximum occupancy limits to all of our pools to ensure you can swim with the space you need. This limit will vary by club. The maximum number of swimmers per pool is capped at 50.

We are asking swimmers to swim at 5m intervals to ensure spacing is maintained.

Will sun loungers be available to use at clubs with outdoor pools?

Sun loungers will be available but should be kept 2m apart (unless occupied by members of the same household) and be wiped down with the appropriate cleaning products after each use.

Will I be able to borrow any swimming equipment?

We are unable to loan any equipment such as goggles, woggles and headphones (for spa areas) during this time to minimise any risk of contamination. These can be bought from reception.

Are towels allowed to be taken to the poolside?

Yes, towels can be taken to the poolside and be used in all wet areas and changing areas.

 

Indoor Spa Facilities

Are the poolside spa facilities (steam room, sauna and whirlpool) available?

Whirlpools are in use where social distancing can be maintained, and with clear capacity limits. For some clubs this will mean we can only allow 1 person (or household) in the whirlpool at any one time.

We are currently unable to open our steam rooms and saunas.

Are the Spa Retreat and any other gated entry Spa areas open?

Yes, with the exception of the sauna and steam rooms, facilities are open in England and will open in Scotland on 26th April. Whirlpools are in use where social distancing can be maintained, and with clear capacity limits. For some clubs this may mean we can only allow 1 person (or household) in the whirlpool at any one time.

 

Changing Rooms

Are the changing facilities open as normal?

Our changing rooms are now open in England and will reopen on 26th April in Scotland, with measures in place to allow for enhanced cleaning procedures and social distancing. Measures include:

  • Some lockers have been taken out of use to create space between them.
  • We’re displaying clear signage to indicate which facilities are and aren't available for use.
  • We’ve taken all baby and toddler play pens out of use.
  • Cleaning products are available for use in all changing rooms, and are positioned suitably above ground level to ensure children can't pick them up.

 

Swimming lessons & Classes

Are swimming lessons running?

Swimming lessons will resume from 17th April, we will be in touch with details for all children who have lessons with us.

All stages of our All Stars programme are available, with limitations on class sizes and other minor changes in place.

We're also running Adult & Baby and Adult & Toddler classes, with the coach teaching from the side of the pool.

Swimming coaches are unable to have any direct physical contact with children during the lesson, and coaches are only able to teach from the poolside. This also means coaches are unable to put a child's swimming hat and goggles on before a lesson, so parents are asked to help their child put their hat and goggles on prior to the class. Parents are asked to be in the water with their children during preschool and Level 1&2 classes.

We’re not able to allow parents to watch from the poolside – children should be dropped off and collected at the appointed time and place. We’ve also introduced a 5 minute period between lessons to allow for cleaning of all touchpoints ahead of the following lesson.

Will Aqua classes be running indoors?

Due to government restrictions on indoor group exercise, we are only able to run Aqua classes in our outdoor pools until at least 17th May.

 

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Stay safe, stay active

If you are planning a visit to a Club, please keep the following in mind:
  • We are closely following government guidelines and working with UKActive, and we will amend our procedures in line with any changes to regulations.
  • Please do not come to the club if you feel unwell and let us know if you or anyone in your household develop Covid-19 symptoms.
  • Help keep yourself safe by wiping down equipment before and after use and washing your hands frequently.
  • Do not remove cleaning materials/hand sanitiser from the Club.
  • Please bring your own towel, yoga mat and water bottle.
  • Please keep social distancing in mind at all times, and leave plenty of space between yourself and other members.
  • Download the David Lloyd mobile app - you'll need to use it to book all classes, courts and kids classes.
  • Please be patient, polite and observe all notices, but of course if you have feedback for us please directly contact us.