Corporate Social Responsibility
As Europe’s leading health, sports and leisure group, David Lloyd Clubs has been helping families lead healthy and active lives for more than 30 years. We recognise the importance of our role and responsibility in contributing to a healthy society and a sustainable environment.
We have taken some very significant steps in this area, that demonstrate our commitment to the Environmental Social and Governance (ESG) principles that increasingly underpin our entire business strategy.
Our key objective remains constant; that doing the right thing by our members, our team and the communities in which we operate is integral to our future success as a sustainable business.
We are equally committed to actions and initiatives that support our other Corporate Social Responsibility (CSR) principles. This includes doing our utmost towards combating climate change by reducing our clubs’ waste and using sustainable raw materials.
FOR OUR MEMBERS, FOR OUR TEAM
We strive to provide the best facilities, services and programmes, innovative products and unrivalled expertise for our 610,000 members and over 8,000 employees.
Our aim is to motivate and assist people in maximising their potential and achieving their goals. With state of the art gyms, over 10,000 fitness classes run every week, 190 indoor and outdoor swimming pools, our facilities and expertise help ensure our members can lead healthy and active lifestyles. Plus, our Tennis All Stars coaching programme teaches more than 1600 children tennis every week, whilst 25,000 children enjoy swimming lessons every week as part of our Swim All Stars programme. We are more than just a gym and encourage our members to embrace our ‘My Club, for My Life’ philosophy - whether it is enjoying a healthy meal at our DLicious cafebar, working, exercising or relaxing in the club. What our members think is incredibly important to us and we actively seek their views regularly.
As well as helping our members maximise their potential, ensuring we have the very best people to deliver our facilities, services, products and expertise is key to our success. We believe that nurturing their talent and supporting their health and wellbeing are of paramount importance – as part of this, we carry out bi-annual team member surveys to ensure we are listening and responding to our team members’ needs.
All of our team members receive complimentary membership of our clubs to encourage a healthy and active lifestyle, as well as significant discounts on our healthy-eating menu in our clubs, while our flexible benefits scheme allows our team to choose benefits that are important to them in a tax-efficient way. Our Employee Assistance Programme further enhances the wellbeing of our teams.
In the wider community, we positively encourage the development of relationships between clubs and local groups, associations and institutions. This includes reaching out and taking our expertise to motivate and inspire schools, higher education institutions and other organisations. Each year, through our Community Use Agreements, we facilitate the provision of complimentary access to our tennis facilities and coaches.
A crucial part of our community responsibility is our work with numerous charities. DLGiving is the name of our charity initiative where our clubs give back to the local causes where our clubs are based. These causes are chosen and supported by our members and our team, whether that’s through fundraising or volunteering.
The future of our natural environment is under significant threat unless we accelerate efforts to transition towards a more sustainable future.
At David Lloyd Leisure, we constantly strive to improve the company’s environmental performance and are the only company in our sector to have held the prestigious Carbon Trust Double Standard. We are currently working through the re-accreditation process which will support our longer term ambitions and objectives.
We measure our carbon footprint per member visit, and are proud to have reduced our CO2 emissions per visit by 27% from 2013 to 2018. Our waste diverted from landfill now also stands at above 99%. This has been achieved through data insight, colleague engagement, collaboration with partners and third parties, operational best practise across our clubs, and significant capital investment into established and new utility reduction technologies.