Corporate Social Responsibility
As Europe’s premier health, sports and leisure group, David Lloyd Clubs has been helping families lead healthy and active lives, for more than 30 years. We recognise the importance of our role and responsibility in contributing to a healthy society and a sustainable environment.
We have taken some very significant steps in this area, that demonstrate our commitment to the Environmental Social and Governance (ESG) principles that increasingly underpin our entire business strategy.
Our key objective remains constant; that doing the right thing by our members, our employees and the communities in which we operate is integral to our future success as a sustainable business.
We are equally committed to actions and initiatives that support our other Corporate Social Responsibility (CSR) principles. This includes doing our utmost towards combatting climate change by reducing our club’s waste and using sustainable raw materials.
FOR OUR MEMBERS, FOR OUR TEAM
We strive to provide the best facilities, services and programmes, innovative products and unrivalled expertise for our 485,000 members and over 7,000 employees.
Our aim is to motivate and assist people in maximising their potential and achieving their goals. With revolutionary gyms, over 10,000 fitness classes run every week, 150 indoor and outdoor swimming pools, our facilities and expertise help ensure our members can lead healthy and active lifestyles. Plus, our Tennis All Stars coaching programme teaches more than 12,500 children tennis every week, whilst 20,000 children enjoy swimming lessons every week as part of our Swim All Stars programme. We are more than just a gym and encourage our members to embrace our ‘My Club, for My Life’ philosophy - whether it is enjoying a healthy meal at our DLicious cafebar, working, exercising or relaxing in the club.
What our members think is incredibly important to us and we actively seek their views regularly.
As well as helping our members maximise their potential, ensuring we have the very best people to deliver our facilities, services, products and expertise is key to our success. We believe that nurturing their talent and supporting their health and wellbeing are of paramount importance – as part of this, we carry out bi-annual employee surveys to ensure we are listening and responding to our employees’ needs.
All of our staff receive complimentary membership of our clubs to encourage a healthy and active lifestyle, while our flexible benefits scheme allows our employees to choose benefits that are important to them in a tax-efficient way. Our Employee Assistance Programme further enhances the wellbeing of our teams.
In the wider community, we positively encourage the development of relationships between clubs and local groups, associations and institutions. This includes reaching out and taking our expertise to motivate and inspire schools, higher education institutions and other organisations. Each year, through our Community Use Agreements, we facilitate the provision of complimentary access to our tennis facilities and coaches.
A crucial part of our community responsibility is our work with numerous charities – both national partnerships and at a local level. We commit to supporting good causes by making various charitable donations, and by facilitating numerous fund-raising events each year. We also provide access to facilities, training, support and expertise to prepare individuals for fundraising sporting and exercise challenges.
David Lloyd Clubs ask our members and employees to choose our national charity partner – this changes every two years. We have supported the British Heart Foundation and Together for Short Lives, amongst other national and local charities.
We constantly strive to improve the company’s environmental performance. So far, we have achieved a recycling rate of 85%, including systems for glass, plastics and cardboard – and aim to improve this. Our work in this area to date has already earned us Carbon Trust accreditation. We were also the first operator in the sector to achieve the Water Standard certification.
We have drawn on innovative financing models to bring energy-efficient equipment into the business and introduced a number of new technologies, such as aerated showerheads, which have reduced our water consumption by more than 20% – achieving, in turn, 8% less gas consumption. Considerable investment in combined heat and power (CHP) systems have also contributed to a reduction in our carbon footprint.
We have aligned our sustainability strategies with those of our key suppliers to provide mutual benefit, using only environmentally-friendly products for lighting and refurbishments and, where we can, sourcing consumer products like mineral water from the UK rather than abroad.
Best practice is now being rolled out across the group in a bid to further reduce energy consumption, with several new initiatives being introduced.
We are proud of being Europe’s premier health, sports and leisure group. We are equally committed to becoming Europe’s most environmentally aware health and fitness operator.